Hosted VOIP

MIS deploys advanced VOIP solutions
to serve specific business needs for all industries.

Our group assesses IT infrastructures to determine the best hardware architecture for each individual business, and assists with installation and setup. A team of skilled experts provides office telephone system solutions to boost productivity and optimize network performance.

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Fully Customizable Packages

All MIS tailored packages have fully customizable, user-friendly, scalable, and cost-effective features – these combinations provide critical aid to businesses' growth and development.

Distributed Data Centers

Our Cloud platform is housed in several AT-101 SOC II certified data centers around the world and features fully-redundant computing and networking components. These data centers are geographically situated to provide fast and reliable network access and to minimize round-trip latency for hosted services.

Unlimited Auto Attendants

Automated answering, prompting, and call routing are based on caller input without the need for a live attendant. Unlimited numbers of system auto-attendants are available.

Unlimited Local & Long Distance Minutes

There no charges for local or domestic long distance calling.

Unlimited Ring Groups/Call Queues

Custom-configured call strategies ensure every call is directed to the right place and answered by the first available agent.

Conference Calling

Multiple callers can participate on a single call accessible via telephone number or system extensions.

Custom Messages

Users can create a variety of custom messages including: voicemail greetings, out-of- office notifications, temporary, and holiday messages, to name a few.

System-Wide Paging

Users dial a simple starcode to immediately initiate one-to-one, or one-to-many paging between any user on the system.

Custom Hold Music

Users can upload custom hold music, which callers will hear while on hold or in queue.

Virtual Fax

Users can have faxes delivered to and from their email inbox.

Hosted VOIP Features

Basic VOIP Features

Dial Plan Editor

Dial by Name

Direct Inward / Outward Dialing

Directory Integration

Extension Dialing

Inbound Call Filters

Intercom

Last Number Redial

Line Failover

Message Waiting Indicator

Presence Monitoring

Ring Groups

Schedule-Based Routing

Speed Dial

Three-Way Calling

Virtual Fax

Voicemail

Voicemail to Email

Web-Based Admin Portal

Web-Based User Portal

Call Management Features

Auto-Divert

Auto-Reject

Call Forwarding

Call History

Call Hold

Call Park/Pickup

Call Queues

Automatic Distribution

Call Routing

Call Transfers

Call Waiting

Caller ID

Do Not Disturb

Extension Transfers

Find Me/Follow Me

Missed Call Indicator

Multiple Calls per Line

Call Center

Advanced Ring Strategies

Agent Login/Log out

Custom Queue Hold Message

Custom Queue Hold Music

Escape from Call Queue

Pre-Call Announcement

Report Caller Hold Time

Unlimited Call Queues

Wait Time Announcement

Phone Service

Cloud PBX

Multi-Site Compatible

Jive Desktop

Jive Mobile

Unlimited Local and Domestic

Long Distance

International Calling

Toll Free Numbers

Number Porting

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MIS Technology Group specializes in the provision of high-quality, reliable, and affordable IT services in Baton Rouge, Louisiana.

See what we can do for your business. 

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